At Shepherd Specialty Pharmacy, we value and respect your privacy. Any personal or health-related information you provide, including through our online refill request form, is handled with care and protected using secure systems.

We collect only the information necessary to fulfill your prescription needs and to communicate with you as a patient. This may include contact details, prescription history, and insurance information. Your data is never sold or shared for marketing purposes.

Our refill request form is designed to support HIPAA-compliant practices. However, please submit only the information requested and avoid including unnecessary sensitive medical details. Do not use the form for urgent medical needs.

We use encryption and secure access protocols to protect the information you provide. Information is accessed only by authorized pharmacy staff as needed to fulfill your request or comply with legal obligations.

If you have questions about your privacy or our data practices, please contact us at refills@shepherdpharmacyrx.com or by mail at Shepherd Specialty Pharmacy, 1534 N Hampton Rd Suite 100A, Desoto, Texas 75115.